F. A. Q. & Information

Updated for The KHS Experience

At Konceited Hair Studio, we are committed to providing an elevated, professional, and peaceful salon experience. The following policies are in place to ensure that every guest receives high-quality service in a timely, respectful manner.

All appointments require a non-refundable deposit to secure your slot.
The deposit is applied to your final balance.
Appointments exceeding $250 may require a 50% deposit at the time of booking.

Cancellations must be made at least 24 hours in advance.
Same-day cancellations will result in a 50% charge of the scheduled service.
No-shows will be charged 100% of the scheduled service and may be blocked from future bookings.

Clients are allowed a 10-minute grace period.
After 10 minutes, your appointment may be canceled or rescheduled and will be treated as a no-show.

Clients must arrive with clean, fully detangled hair unless a shampoo service is included in the booking.
Excessively tangled or matted hair may result in a detangling fee or appointment rescheduling.
You may add a detangling service at booking if needed.

All services include a professional product usage fee, which covers high-quality salon-grade tools, treatments, and finishing products. This fee is built into your service total.

All pricing listed reflects starting rates for standard hair length and density.
Additional charges may apply for high-density or long hair that requires more time and product.
Final pricing will be confirmed during consultation or prior to your appointment.

To maintain a calm and professional environment, guests are not permitted to bring children or additional individuals to their appointments unless pre-approved.

Final payment is due at the end of your appointment.
Accepted forms of payment include cash and Zelle.

These guidelines ensure that you receive the best version of The KHS Experience—personal, luxury-focused service with the time and care your hair truly deserves.

If you have any questions or concerns about these policies, feel free to contact us at konceited.info@gmail.com or 321.985.3188.